Some of our technicians have been with the company for over 20 years. That says two things. It means they enjoy working with a company that treats its employees well. Secondly, it means that our clients receive service from technicians with years of experience in their field and more importantly, know their client's specific equipment. At CCS Technologies we believe in forging those long and caring relationships. That's why our employees, and customers, stay with us so long and it's also why we encourage certification, experience and above all else: customer service skills. Once you get to know a CCS technician, you'll understand what we mean by "Personal Service.".
As one of the founders in 1976, Greg has been involved with many different technologies over the past 37 years. IT looks very different today with all the mobility than it did in 1976. The IT roots came from the paper tape, punch cards, mainframes, CP/M machines, then all the PC’s we saw in the 80’s to the servers/networking in the 90’s and all the internet expansion in the first decade of 2000! We still enjoy change and especially the continual learning along the way. Our focus still remains on keeping you operational. Greg’s favorite IT advice since 1976: “You can never have enough backups” and this applies even more in today’s IT world.
Lead Technician - Employed since 2000
Specializations: Appriver Services, Websites, Customer Support
Ryan began his technology career in the US Navy repairing RADAR for F/A-18 fighter jets. After working for Unisys as a Field Engineer, he started working at CCS Technologies in 2000. He gained certifications as a Lexmark printer technician, Hellermann Tyton certified network cabling technician and A+ PC technician. He currently is the go-to tech for issues related to Appriver Spam and E-Mail services, Webhosting, website design and serves as our lead technician and sales representative. In his off time, Ryan enjoys watching the Indianapolis Colts, making beer and playing with his Australian Shepherd. He is married with two children.
Technician / Sales - Employed since 2006
Specializations: Technical Sales, Enterprise software and project management, Windows and Mac desktop support
Jeff joined the company in the summer of 2006 and has worked in a variety of capacities including ERP/CRM software implementation and custom programming. While consulting in California, he was instrumental in rebuilding a tech support department at a graduate school help desk using the CCS Technologies model: “Local Support, Personal Service!”
Technician - Employed since 2009
Specializations: PHP, MS Access, SQL, Linux, Cisco Administration
Bill has been working with computers for more than 15 years. He is specialized in network and software systems. Proficiencies include PHP, SQL, VBA, and more. Certifications include CCNA, A+, and Security+. When Bill is in his off time (which is never), he enjoys hanging out with his family and playing video games.
Technician - Employed since 2011
Specializations: Infection Removal, iPhone/iPad Training, Bench Technician
Originally from Chicago and moved up to this great state in 2004. Attended Grand Valley State University then transferred to Baker College. Finished Associates and Bachelor’s degrees at Baker. Enjoys working on cars but not as much as computers.
Technician - Employed since 2003
Specializations: Infection Removal, Graphics Editing, Non Profit Organizations, Bench Technician
Gary started working on Microsoft OS computers in 1985. Early on he was self-taught in software programming and computer troubleshooting and repair. He programmed software and HTML code that was implemented by a National Real Estate Franchise for financial calculations. He continued to program and troubleshoot computers for local companies in the West Michigan area plus he developed and sold programs for an International Fitness and Spa organization including corporate finance programs. He has decades of experience assisting small business offices to be more productive and efficient with computer technology. Gary joined CCS Technologies in February of 2001 and continues to enjoy solving computer issues, PC tune-up and clean-up, removing the hard-to-remove computer viruses and more. Mostly Gary just likes solving others IT problems and therefore removing their stress and letting them relax.
Technician - Employed since 1987
Specializations: Microsoft Licensing, Microsoft Servers, Custom Programming
Karen started at CCS Technologies in 1987 as our in-house programmer after earning a Bachelor of Science degree from Grand Valley State University in Information Systems. She has been with us through our transition from a data processing company to a West Michigan leader in technology sales and service. She initially gained her Windows Server MCP certification in 2001 and has been our go-to tech for Microsoft servers and licensing ever since. She has experience installing a number of the commonly used accounting packages including Quickbooks and Peachtree. When she is not working, Karen likes to travel, read, cook and make hand-made greeting cards.
Technician - Employed since 2012
Specializations: Infection Removal, Hardware Troubleshooting, Bench Technician
Drew started working for CCS Technologies in November of 2012 right after he graduated from Baker College. He has lived in the Grand Haven area his whole life. He attended a two year PC and Networking Technology class at the Careerline Tech Center in Holland and then went to Baker College in Muskegon where he earned his associate and bachelor degrees in Information Technology and Security with a 3.92 GPA. His father and brother are responsible for getting him interested in technology at young age. He has been the go to tech guy for his friends and family for several years. He enjoys the challenge of solving other people’s computer problems as well as learning about new technologies and what they can do to make people’s lives easier. When he is not at work he enjoys reading science fiction and fantasy novels, computer games, and tinkering with new technology.